Client Success Mangers are the face of the Vetcelerator brand. They serve as champions for our products and our clients. They should have comprehensive knowledge of our products and how they service our mission to support vet and pet brands by increasing transparency, efficiency, and understanding of marketing activities while reducing the overall cost of doing so. Client Success Managers should be able to speak confidently about how Vetcelerator services best solve client marketing problems.
Below are trainings that can help Client Success Managers succeed in their role at Vetcelerator.
Vetcelerator’s business position, including: brand mission-vision-values, competitive market advantage, and value propositions.
Vetcelerator’s product suite, complete with overviews for each product offering and general guides or FAQs on product usage.
Vetcelerator’s customer experience guide, with a focus on developing cadence around clinic success and client elevation.
Professional Development
Software & Tools
Guides & Lessons
